Terms and Conditions

1. Introduction

Welcome to Pricing By Mira. These Terms and Conditions govern the use of our services, including revenue management consulting, pricing strategy implementation, workshops, and educational programs. By engaging our services, you agree to these terms, which are designed to ensure clarity, transparency, and a professional working relationship that supports your business growth.

2. Services Offered

Pricing By Mira provides tailored services for short-term rental (STR) operators, property managers, and hospitality professionals, including but not limited to:

Revenue management audits and optimization

Dynamic pricing and competitive analysis

Pricing model implementation using data tools (such as PriceLabs)

Group coaching and strategy programs

Live workshops and online training sessions

System setup and operational consulting

Ongoing support and reporting services

3. Client Obligations

Clients agree to provide all necessary access, data, and information required for implementation, including but not limited to:

Property performance data and STR platform access (Airbnb, VRBO, etc.)

Market data and pricing tool access (PriceLabs, Wheelhouse, etc.)

Timely responses to communication and requests

Delays in client communication or data submission may extend project timelines but do not suspend or void payment obligations.

4. Warranties and Disclaimers

We deliver all services professionally and within the agreed scope. While we use industry best practices and data-driven methods, we do not guarantee specific revenue outcomes, as results may vary due to market conditions and property performance.

Additional work, edits, or requests outside the original agreement may incur additional fees, which will be communicated before any work is performed.

5. Content Usage & Rights

By participating in any workshop, group program, or consulting session, you agree that:

Sessions may be recorded for internal training or quality assurance.

Screenshots, testimonials, and feedback (written or verbal) may be used for promotional or educational purposes unless you request otherwise in writing.

Proprietary frameworks, spreadsheets, and workshop materials remain the intellectual property of Pricing By Miraand may not be shared, resold, or redistributed without written consent.

Confidential business or financial information shared by the client will remain private and will not be disclosed to third parties.

6. Termination

Either party may terminate this agreement with 30 days’ written notice in the event of a material breach not remedied within that period.
If the client terminates before completion, all work performed up to that point must be paid in full. Deposits are non-refundable.

7. Dispute Resolution

Disputes will first be addressed amicably through good-faith communication.
If unresolved, disputes will be submitted to binding arbitration under the American Arbitration Association in accordance with its commercial rules.

8. Payment Terms

Invoices are due within 3 business days of issuance unless otherwise specified.

Projects exceeding $3,000 require a 50% deposit to begin.

A 5% monthly late fee applies to overdue balances.

Payment plans must be completed per the agreed schedule, regardless of client delays or paused communication.

Access to deliverables or data dashboards may be suspended for overdue accounts.

9. Refund Policy

All services provided by Pricing By Mira are customized to each client’s business; therefore:

Revenue Management and Consulting Packages: Non-refundable once work has begun.

Workshops and Live Events: Tickets or registrations are transferable but non-refundable.

Coaching or Training Programs: No refunds once sessions have started, as time and capacity are reserved in advance.

10. Intellectual Property

All systems, frameworks, and materials created or provided by Pricing By Mira remain its intellectual property unless stated otherwise in writing.
Clients receive usage rights for their own business upon full payment.
Pricing By Mira retains the right to feature anonymized case studies or success stories for educational and marketing purposes.

11. Confidentiality

Both parties agree to protect all proprietary or confidential information shared during this engagement.
We will not disclose client business, financial, or strategic data without explicit written consent, except when legally required.

12. Limitation of Liability

Pricing By Mira is not liable for:

Losses or results beyond the scope of contracted services

Performance fluctuations due to market conditions, guest behavior, or platform algorithm changes

Third-party software issues (e.g., PriceLabs, Airbnb, or PMS integrations)

Liability for any claim will not exceed the total amount paid for the specific service rendered.

13. Amendments

These Terms and Conditions may be updated at any time. Continued engagement with Pricing By Mira after updates constitutes agreement to the revised terms.

14. Miscellaneous

Force Majeure: We are not liable for delays caused by circumstances beyond our control.

Severability: If any clause is found invalid or unenforceable, the remaining clauses will continue in full effect.

Governing Law: These terms are governed by the laws of the State of California.

15. Contact Information

For questions, clarifications, or concerns, contact:
Pricing By Mira
Email: [email protected]

©2025 Pricing By Mira. All rights reserved.